Office Hours:
Our office hours vary week to week in an effort to provide our patients with a variety of appointment times. It is important to review this information to see if our hours will fit your schedule. Currently, our office hours are as follows (and are subject to change due to the constraints of the doctors' teaching and lecture schedules):
To accommodate our patients’ needs, we have extended our office hours. At least once a week we start an hour early or stay an hour later than the hours stated below.

Monday:	1:00 pm to 5:00 pm
Tuesday:	1:00 pm to 5:00 pm
Wednesday:	8:00 am to Noon & 1:30 pm to 5:00 pm
Thursday:	8:00 am to Noon & 1:30 pm to 5:00 pm
Friday:	8:00am to Noon (one Friday morning every other month)

We pride ourselves on staying on time. We know your time is valuable, so if you wait longer than 15 minutes for your appointment, please let us know. We would also appreciate your on-time arrival for your appointments. Keep in mind that you may need to plan extra travel time due to seasonal weather conditions or construction.

Virtually every patient who is being treated in our office is either a student or has a full-time job. Although we try to accommodate early morning or late afternoon appointments whenever possible, it is important to know that some of your appointments will need to be scheduled at alternative times.

Automated Confirmation of Appointments:
We are pleased to offer “House Calls” by Televox, which is a patient communication system that utilizes our own staff’s voices as a messaging system over the phone. We can utilize this system to confirm your appointment, perform recall reminders and send special announcements. If you wish, we can program this system to call you on the last working day before your appointment, usually in the evening, to confirm your upcoming visit. Our patients love this feature. For more information please visit – www.televox.com


Our Doctors About Our Office:
Our office is located in a historic site known as the Rueben Kempf House, a three-story painted brick Victorian residence constructed in the Queen Anne style. This home was built in 1889 by Rueben Kempf, president of the Farmers and Mechanics Bank. His wife Suzanna continued to live there until 1918, when fruit merchant Albert Basso and his family bought the residence.

At the end of World War II, Edith Hagerman purchased the house for her husband George to use for his surgical practice when he returned from military service overseas. The location across the street from what was then St. Joseph Mercy Hospital proved so convenient that the Hagermans eventually moved into the upstairs apartment. Dr. Hagerman passed away in 1980, while Mrs. Hagerman continued to live in the residence until May 1990.

Charlene and Jim McNamara bought the Rueben Kempf House in March 1992. The next 17 months were spent extensively restoring and remodeling this 19th century building to its original grandeur, while incorporating the needs of a 21st century orthodontics practice. We now practice in this lovely Ann Arbor landmark.

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